Welcome to Godiva Group Practice
In January 2021 we merged with a 4th practice site - Balliol Road Surgery. We continue to maintain our current surgery buildings and patients to now share the same secure clinical system enabling our patients to have access to all four sites for their medical care and needs. It was decided the further merge would improve and future-proof safe, effective and sustainable primary care for local people. Our practices share a background of practicing high quality, patient-centred care supported by a hard-working and dedicated team. We were excited to have the opportunity of working together to become even stronger as a wider team.
Due to our now 4 practice sites this enables ease of attendance locally to our patients, a greater number of appointments offered and a wider range of services made available.
Our patients have the option of attending any of our 4 sites situated in CV1, CV2 and CV6 areas of Coventry.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Welcome all, Balliol Road surgery patients!
February 2021 - PATIENT NOTICE
Dr Kiran Mandhyan is saying goodbye to Godiva Group Practice
We would like to inform our patients especially those from Balliol Road Site - that one of our G.P Partners - Dr Kiran Mandhyan will be leaving the practice at the end of February. We would like to reassure our patients this will not affect your continuity of care or needs going forward.
We wish him all the best for his future endeavours.
CORONAVIRUS (COVID-19) SURGERY UPDATE - NOVEMBER 2020
As of 5th November 2020 due to Government guidelines we are asking that you only attend the practice if you have been asked to do so for an appointment with your G.P or Nurse. Any prescription requests can be made via the prescription ordering line on 02476 246072. Alternatively if you attend the surgery you can place your prescription slip into the secure letterboxes provided in the foyers. Please allow 48 hours for completion.
If you have any prescription or general queries please can you call the surgery after 11am.
Your surgery is working hard to enable the service to continue in spite of current difficulties that everyone is experiencing.
All FACE TO FACE appointments at the practice will now be booked by a GP or a Nurse. Reception staff will no longer be booking face-to-face appointments. When you contact the practice the reception staff will ask you for your symptoms.
If you have any of the following symptoms: Do not attempt to come to the practice.
The main symptoms of coronavirus are:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least 1 of these symptoms
Any other symptoms - you will be booked for a telephone consultation with the GP or Nurse. If they feel it is necessary for you to be seen they will book an appointment for you in a designated time slot for face-to-face appointments.
Some non-essential services may be withdrawn to ensure all patients who need to be seen can be, appropriately and safely.
To help with the social distancing the surgery is now offering:
- Any sick notes or pathology forms requested will be posted to the patients. Any prescription requests we are asking patients to nominate a pharmacy.
Repeat prescription can be issued over the phone if you are not able to get hold of POD or the repeat prescription box at each site is situated outside either via letterbox or a secure box in the foyer for your prescription to be requested.
Can I get a sick note if I am self-isolating? Patients with suspected coronavirus (Covid-19) who self-isolate can request an email confirming this from NHS 119, instead of a sick note from their GP.
Those who self-isolate may self-validate for the first seven days.
After the seven days, you may seek an email confirmation of the diagnosis by dialling 119 - avoiding an unnecessary and potentially dangerous trip to either their GP or hospital
Please adhere to our Government Advice - Stay safe, Stay Well. Godiva Group Practice
Covid Vaccination Clinics and Availability
We are currently contacting patients that are within the eligibility cohort to receive the covid vaccine. We have been calling our patients and also using our text messaging service to contact those who are eligible. Our text messaging service enables you to book your appointment at your convenience by following the link provided. If you have not yet heard from us and think you may be eligible, please contact the surgery to arrange this. We would also like to thank all of our staff and volunteers that have worked so hard over the last few months that have made this such a great success.
Masks & Face Covering Policy
PATIENT NOTICE - October 2020
Following the government guidance all patients entering this surgery are strongly advised TO WEAR A FACE MASK OR A FACE COVERING.
If you attend the practice with gloves on, you will be asked to remove them as when used incorrectly (which has been observed in public of late) they in fact spread bacteria as they are intended for single use only.
Hand Sanitizers will be provided to you on entry into the surgery. Our staff also carry out cleaning intermittently throughout the course of the day.Thank you for your understanding!
Guidance Note for patients requesting exemption letters
GP's are unfortunately not in a position to provide individual risk assessments or letters for patients who feel they should be exempt from wearing a face mask.
Current government advice on the use of facemasks can be found here:
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Proposed Merger of Godiva Group Practice and Balliol Surgery
Proposed ‘go live’ date - 11th January 2021
We are writing to advise you that we are planning a merger of a further practice Balliol Surgery. This will be our 4th site. All existing Balliol Surgery patients will be able to access our already 3 sites for their medical care. All current Godiva Group Practice patients can now access our 4th Site at Balliol Surgery, 1 Balliol Road, Coventry CV2 3DR.
We are committed to keeping all that is best and most valued about General Practice whilst maximising the benefits to patients offered by a larger organisation. The benefits would include a wider range of opening hours and a greater choice of clinicians and services. We hope that by combining our small practices, we will continue to provide personalised care to the local community. The proposed merger would help to sustain the viability of our practices in the changing NHS landscape.
Godiva Group practices are based at:
Clay Lane Health Centre CV2 4LJ
1 Chester Street CV1 4DH
475 Stoney Stanton Road CV6 5EA
1 Balliol Road CV2 3DR
The views of our patients are very important to us and we would welcome your feedback which you can provide by emailing our practice email address: firstname.lastname@example.org.
We wish to assure our new and existing patients that there will not be a reduction in services provided.
We will continue to update you with any further developments. Godiva Group Practice is delighted to have the opportunity of working together to become even stronger as a wider team.
We are working hard to enable our services to continue in spite of current difficulties that everyone is experiencing. Please contact the surgery on: 02475 096629
- Option 1 Gosford Green
- Option 2 Holyhead
- Option 3 Stoney Stanton
- Balliol Road Site - 02476 449111
Self-isolating and Vulnerable Neighbourhood Scheme Information
Patient Recruitment Poster
The PRINCIPLE trial aims to find treatment to reduce hospital admission and improve symptoms - for more information see poster attached.