Repeat Prescriptions

Please allow 48-hours between requesting and collecting all repeat prescriptions.

All medication will be re-viewed by the doctor and you may be brought  (requested to book  routine appointment or telephone appointment  for  medication review.)

POD options should be first options

Requests can be made in the following ways:

  • In writing
  • By post
  • Online – via the link at the top of this page
  • In person
  • POD service- via telephone

POD (Prescription Ordering Direct)

We are currently using a service called the POD (PRESCRIPTION ORDERING DIRECT) Telephone Number is 02476 246072

This enables patients on repeat prescriptions to order via telephone, MON-FRI from 8am to 5pm.

This service was introduced to ensure that patients are receiving the correct quantity of medication that they need in a timely manner to reduce the amount of prescription waste. Unused prescription medicines cost the NHS over 6 million in Coventry and Rugby alone. The service is staffed by experienced prescribing clerks and clinical members who will have immediate access to all repeat prescription records and immediate access to the surgery should the need arise. All personal information is secure and confidential.

If a designated pharmacy was ordering your prescription for you this service will no longer be available. Pharmacy's can still continue to collect your prescription from the surgery and dispense it, just no longer order; this will now be the patients responsibility. There are several options in which you can order if the POD service is not convenient for you. Your options are outlined above.


Not Registered for Online Services?

Request Repeat Prescription

General Medication Question

Medication Review Request

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Private Fees Charge